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Therefore the unparalleled service we have received is not only appreciated greatly, but is necessary for us to maintain our business and livelihood. We work from home and this system is integral and of utmost importance for our means of making a living. I guarantee if you're with any other company you will not get such great customer service and you'll wait days or weeks to get someone out to you to fix your issues. Xplornet technical support actually asked if I tried downloading at 1 or 2 am. If you are in need of satellite internet or a satellite home phone system I would not hesitate to have them installed and maintained by them. Does any one have any speed test results, I have the 10mb line and its. He is willing to travel the 2 hours to our house anytime we have needed him without question, and luckily he has been in the area every single time and able to come out and make the 4 hour round trip that same day. No matter when we call or email with issues relating to our phone or internet satellites, Tom answers almost immediately regardless of the time of day or night. I cannot say enough great things about this company, and especially Tom!! We have never seen such amazing customer service from any company or individual employee.
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